ADA CUSTOMER PARKING POLICY & PROCEDURES
MasterPark prides itself on taking the required steps to accommodate our ADA customers who seek parking services at SeaTac Airport. Please review the scenarios below and contact the appropriate MasterPark lot manager at least 24 hours prior to your arrival.
Upon arrival at a MasterPark location and after authorization from the vehicle owner, a MasterPark employee will assist the guest in delivering them to the airport in the guest's vehicle at no additional cost to the guest (Please call the lot manager to set up this service). The guest claim ticket is tagged as an ADA vehicle and the manager of the parking lot is alerted when the guest needs to be picked up at SeaTac Airport baggage area and returned to the MasterPark location.
If MasterPark is unable to park an ADA customer's vehicle due to the operational set up of the vehicle (i.e. ADA hand controls) or the customer denies MasterPark's request to park the vehicle; MasterPark will furnish the customer with a self-park ADA parking stall for their entire stay. If there are any questions or further information required please contact the manager of the facility to answer any questions or concerns you may have. (see "contact us" under the "more" tab).
MasterPark Lot Contacts